Ticket Information

 【Individual Tickets】

• Presale Ticket：NT$80
  Available from Sep. 15(Fri.) 12:00 pm to Oct. 12(Thu.) 11:59 pm
   
• Regular Ticket：NT$140
  Available from Oct. 13(Fri.) to Oct. 21(Sat.)
   
• Concession Ticket：NT$70

  Available from Sep. 15 Fri. to Oct. 21 Sat. 
  ※Please present a valid ID at entrance
  ※Children's tickets are available for those aged six but under twelve

• Dawn Package：NT$488/Set
  Available from Sep. 15(Fri.) 12:00 pm to Oct. 12(Thu.) 11:59 pm
  ※100 sets till sold out.
  ※A set of 8 tickets can be exchanged for 6 screenings of choice and 2 competition short film screening ( except the opening and closing films), which can be exchanged for slots on the OPENTIX website/ APP after purchase.
  ※Dawn presents a gift, It can be redeemed at the on-site service desk of the film festival with the proof of purchase.
  ．2023 TIAF visual poster
  ．2023 TIAF co-signed stamp booklet
  ．1 lucky draw for "2023 TIAF Send You to Japan."

• Shadow Pass：NT$799

  You can watch any show on 10/13, 10/16-10/20. ( Except the opening and closing films )
  ．Limited tickets available.
  ．A set of Dream Guide - fragrance phone wrist strap.
  ．For detailed rules, please refer to the ticket information page of the official website of 2023 TIAF.

• Group Tickets：
  Group Tickets can be purchased from Sep. 15th (Fri.) to Oct. 12th(Thu.). Discounts are offered for each single purchase of more than 10 tickets per screening. Please contact 0973-050-993 (TIAF staff) for details during office hours: 14:00 - 18:00 on weekdays.

 

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【Ticket Purchase Instructions】

• The film festival will cooperate with the national grading system. Parents are advised to pay attention to the film grading.
• Children under age 2 enjoy free admission but no seat is provided. Please present a valid ID at the entrance. One adult with regular admission can bring only 1 child under age 2.
• Tickets are the only validated document for admission. Please keep your tickets carefully. Tickets lost, damaged, or unrecognizable cannot be used for admission.
• The number of accessible seats is limited. Please make a reservation by phone in advance at 0973-050-993 (TIAF staff) from 15th Sep. Office Hour: 10:00-18:00 (Weekdays and during the festival)
• To keep the screening quality and to protect the right of other audience, latecomer will NOT be admitted to the screening 20 minutes after the film begins, and the ticket is NON-REFUNDABLE.
• Please follow the eating/drinking regulations issued by the venue.
• All rights of the films belong to the copyright owners. Photography or video/audio recording during the screening is strictly prohibited.
• The festival reserves the right to request for deletion of such illegal files. .The festival reserves the right to change the program.

【Refund Policy】

• Ticket refund must be claimed at least 3 day before the scheduled screening. A 10% processing fee will be charged for each refunded ticket.
• Refund request:
  ．No refunds will be accepted after the package has been redeemed for gifts, nor will "single ticket/sessions refunds will be" accepted.
  ．When purchasing tickets online, use a credit card to check out, and the refund amount will be refunded to the original credit card.
  ．If you did not purchase directly from OPENTIX, please contact the original purchaser to receive the refund. .If the electronic or paper ticket has not yet been collected and needs to be refunded, please use the website's refund application system or bring your ID card and order number to the OPENTIX service location and submit an application within the time limit, or email or fax to OPENTIX to handle the refund.
• On-site ticket refund is also available at the venue during the festival. Festival ticket booth opens 30 minutes before the first screening of the day and closes 20 minutes after the last screening starts.
• Ticket exchange is deemed as ticket refund. Audience who wants to make a ticket exchange need to complete the refund procedure and make a new purchase.

【Customer Service Assistance】

OPENTIX customer service line: 02-3393-9888 / 04-2259-5358
TIAF audience service hotline: 0973-050-993 (Service hours: Monday to Friday 10:00-18:00)